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How getar66 Handles Your Personal Data

When you use getar66 — whether you're logging in from Yogyakarta or moving funds through your DANA, OVO, or GoPay wallet — we collect certain information to keep your account running and secure.

Account data protectedDANA, OVO, GoPay wallet privacyYour access rights explainedNo data sold to third partiesContact us anytime
getar66 How getar66 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Have a question about your data, want to request access to what we hold, or need to update something on your account? Our support team handles privacy requests alongside general account help. Reach out through any of the channels below and mention that your query relates to your personal data — this helps us route it to the right person and respond without unnecessary delay.

Team online

Live Chat

Start a live chat session directly from your account dashboard. For privacy requests, type 'data request' at the start of your message so we can prioritise it correctly.

Email Support

Send a detailed privacy request to our support email. Include your registered account username and the specific data action you are requesting — access, correction or deletion.

Account Help Form

Use the in-account help form under Account Settings. Select the privacy category from the dropdown so your request is logged and tracked from submission to resolution.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply specific technical and process controls across every layer where your data moves — from the moment you tap login to the point your GoPay withdrawal clears. Here is how each area works in practice.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the mobile lobby is used. You can manage cookie preferences through your browser settings at any time.

Account Security Practices

Login sessions use token-based authentication. If we detect a new device or unusual location, an OTP verification step is triggered before access is granted to your account wallet.

Data Retention Schedule

Active account data is held while your account remains open. After account closure, we keep only what Indonesia law requires and delete everything else within a defined rolling period.

Your Right to Request Changes

You can request a copy of the data we hold, ask us to correct inaccuracies, or request deletion of non-mandatory records. Submit requests via live chat or the in-account help form.

Common Questions About Your Data and Rights

These are the questions we get asked most often about how getar66 handles personal data. If your question is not covered here, use the live chat or account help form and we'll respond directly.

We collect your name, contact details, login credentials, and the wallet identifiers linked to DANA, OVO, or GoPay. Device data and session logs are also recorded when you access the platform.

Wallet data is shared only with the payment processor needed to complete your transaction. We do not pass your DANA, OVO, or GoPay details to advertisers or unrelated third parties.

Once your account is closed, we retain only what Indonesia law requires us to hold. Everything beyond that is deleted on a rolling schedule — we do not keep dormant data indefinitely.

Yes. Submit a data access request through live chat or the in-account help form. Include your username and specify that you want a copy of your personal data and we'll process it.

A new device triggers an OTP verification step before your session is opened. This protects your account wallet and ensures only you can authorise access from an unrecognised device.

We use session cookies for login continuity and analytics cookies to improve the mobile experience. You can adjust or block cookies through your browser settings without losing account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.